Shipping Policy

Last Updated: October 26, 2023

AudioNest is committed to providing clear shipping information and reliable order fulfillment for customers within the United States.

Shipping Destinations

We offer shipping to eligible addresses within the United States.

We currently do not offer international shipping.

Shipping Cost

FREE standard shipping is available on all eligible orders within the United States, with no minimum purchase requirement.

Customers are not charged a standard shipping fee for eligible domestic orders.

Order Processing and Delivery Times

Our standard shipping estimates are:

• Order Handling Time: 1–2 business days

• Shipping Transit Time: 6–7 business days

• Total Estimated Delivery Time: 7–9 business days

• Shipping Cost: FREE

• Order Cutoff Time: 2:00 PM Eastern Time (ET)

• Order Processing Days: Monday–Friday, excluding U.S. public holidays

Order Cutoff Time

Our daily order cutoff time is 2:00 PM Eastern Time (ET), Monday through Friday.

Orders placed before 2:00 PM ET begin processing according to our standard handling schedule.

Orders placed after 2:00 PM ET, on weekends, or on public holidays begin processing on the next business day.

Order Handling

Orders are normally prepared for shipment within 1–2 business days.

Handling time refers to the period required to prepare an order before it is handed over to the shipping carrier.

This may include confirming the order, preparing the merchandise, and arranging shipment.

Shipping Carriers

Orders are shipped using our designated shipping carrier.

The carrier may vary depending on the destination and shipping requirements.

Carrier selection is determined by the shipping arrangements applicable to the order.

Order Tracking

Tracking information is provided when available after shipment.

Customers may receive tracking details at the email address provided during checkout.

Tracking availability may depend on the shipping carrier and service used.

Estimated Delivery Time

Our estimated total delivery timeframe is 7–9 business days, including handling and shipping transit time.

Delivery estimates are not guaranteed arrival dates.

Public holidays, weather conditions, carrier disruptions, or incorrect shipping addresses may affect delivery.

If a shipment cannot be dispatched within the applicable promised timeframe, we will provide the required delay notification and cancellation or refund options in accordance with applicable law.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Please verify your shipping address during checkout.

If you need to correct an address, please contact us as soon as possible.

Address changes cannot be guaranteed after an order has entered the shipping process.

AudioNest will review address correction requests when possible.

Lost, Delayed, or Damaged Shipments

If your package is delayed, missing, or arrives damaged, please contact our customer support team with your order number.

We will review the circumstances and assist with an appropriate resolution under applicable consumer protection laws.

For damaged deliveries, photographs of the packaging and merchandise may help us investigate the issue.

Customer Support

AudioNest

4456 S Chinook Ave
Boise, ID 83709
United States

Email: contact@audionest.shop

Website: https://audionest.shop